AI Receptionist that answers Calls & WhatsApp 24/7
Meet Estera, the AI receptionist built for real estate, hotels, restaurants, and more. Create your own agent in 3 minutes.
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Anca from Estera
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01Estera Voice
Your AI receptionist on the phone.
Estera Voice answers every call, takes messages, books appointments, and qualifies callers, like a human receptionist but always on.
- 01
Answers calls 24/7
No missed call, regardless of opening hours or call volume.
- 02
Books appointments automatically
Reserves slots directly from the call without involving your team.
- 03
90+ languages available
Speaks fluently with customers from any country, no extra setup.
02Estera Concierge
WhatsApp conversations on autopilot.
Estera Concierge takes over every WhatsApp message, replies instantly, and manages bookings so you never miss a customer.
- 01
Instant replies
Responds in seconds to every WhatsApp message, at any hour.
- 02
Qualifies and books
Detects customer intent and books appointments directly from the conversation.
- 03
Keeps full context
Remembers every customer's history for personalized responses.
03Performance report
An AI receptionist that gets better every month.
On the 1st of every month, Estera reviews your real calls and chats, shows where it answered well and where it got stuck, and writes the fixes for you.
- 01
Month-over-month results
Conversations, resolution rate and handoffs to your team, for voice and WhatsApp, compared with the month before.
- 02
Where it got stuck
The questions your agent couldn't answer, found in real conversations and counted, so you know what to fix first.
- 03
One-click improvements
Every finding comes with a ready-to-use instruction for your agent. Add it to the prompt in one click.
- 04
In your inbox
The report is emailed to you on the 1st of every month. Refresh the analysis anytime, once a day.
04Capabilities
Everything you need to handle every customer touchpoint.
From first message to confirmed booking, Estera handles every step automatically, so nothing falls through the cracks.
WhatsApp conversations
Instant replies to every WhatsApp message, 24/7, with full business context.
AI phone receptionist
Answers calls, takes messages, and books appointments, no human needed.
Recordings and transcripts
Every call is recorded and transcribed, and every conversation is saved in one place.
Always available
Never miss an inquiry because you're closed, busy, or overwhelmed.
90+ languages available
Responds fluently in over 90 languages, no extra setup required.
3-minute setup
Connected and running in under a minute. No code, no tech team required.
05Impact
Real results for real businesses.
- recovered from missed bookings and appointments
- €210,000+
- conversations and calls handled
- 5,200+
- average increase in bookings in the first month
- 40%
06Industries
Different industries. Same AI.
Wherever customers have questions at any hour, Estera answers. Configured for your industry, ready in minutes.
Real Estate
Most leads go cold before anyone picks up.
Hotels
Guests expect instant replies. Your team can't always deliver.
Restaurants
The phone rings during service. Somebody always misses it.
Dental & Medical
Your receptionist handles too many repetitive tasks.
Beauty & Wellness
You're running a salon, not a call centre.
Auto
Half your leads come in after the showroom closes.
Home Services
You're on the tools. The phone is ringing.
Law Firms
Potential clients compare multiple firms at once.
Fitness
Your front desk can't do it all.
Events
Venue enquiries take days to answer. Clients choose someone faster.
Veterinary
Reception is full. The phone keeps ringing.
Travel
Travel clients want instant answers. Your consultants can't always oblige.
Financial
High-value leads compare multiple advisors at once.
Vacation Rentals
Guests ask the same questions. Every single booking.
Medical Clinics
Patients call when you're with another patient.
Physiotherapy
Patients call during sessions. Therapists answer instead of treating.
Auto Repair
Mechanics are fixing cars. Nobody is answering the phone.
Aesthetic Clinics
Clients research treatments late at night. You're not there to answer.
Cleaning
Clients request quotes in the evening. By morning they have already booked someone else.
Accounting
Your accountants waste hours on calls that should never reach them.
Weddings
Couples browse for planners in the evening. The first to respond wins the booking.
Driving Schools
Students decide on impulse. Slow responses send them to a different school.
Tattoo Studios
Artists are tattooing. Bookings are going to someone else.
Tutoring Centers
Parents call and message at all hours. Nobody answers.
Photography
Wedding leads go to the first photographer who replies.
Mortgage
Mortgage leads go cold in minutes, not hours.
Don't see your industry?
Estera adapts to any business that runs on calls and messages. Browse every industry page.
07Clients
Success stories. Learn more.
Clinics & Wellness
How Remenix Handles Patient Scheduling Across 3 Locations Without Overloading Reception
Real Estate
How Neocasa stopped losing buyers to unanswered messages
Real Estate
SkyLine Properties doubled its pipeline with Estera
Real Estate
How Eva Estate filled its pipeline with warm seller leads every morning
08What clients say
Client reviews
“We didn't add a single person to reception. We added Estera, and now three locations are covered around the clock.”
Remenix
Medical imaging center · 3 locations, Galați
“I’d come out of a viewing or the notary and find three unanswered messages from people who had already gone cold. Now every inquiry gets a reply in under a minute, at any hour.”
Andrei Cleciu
Senior Real Estate Consultant · Neocasa Real Estate
“We now have two systems working around the clock, one bringing in property owners, one qualifying buyers. My agents walk in each morning and the pipeline is already moving.”
Ionuț Temian
Founder · SkyLine Properties
09Enterprise-ready
Connects to your tools. Protects your data.
Estera plugs into the systems you already run, and handles customer data under a signed GDPR agreement.
Integrations
Business messaging
Google Calendar
Two-way booking sync
Shopify
Orders and products
Webhooks
Push every call and chat to any system
Your CRM
Contacts and leads, synced
Custom integration
Booking systems and internal tools
Security and compliance
GDPR Data Processing Agreement
You stay the data controller. We process customer data only on your instructions.
Public sub-processor list
Every provider that touches your data is named in the DPA, from hosting to AI models.
Encryption and access control
Conversations, recordings and transcripts are encrypted and visible only to authorized people.
10Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Your team | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| First response time | < 5 seconds | Minutes to hours | No response |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| Languages supported | 90+ | 1–2 | - |
| Lead qualification | Automatic | When available | No |
| WhatsApp confirmations | Automatic | Manual | No |
| CRM & Shopify integrations | Built-in | Manual entry | - |
| Setup time | 3 Minutes | Varies | - |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
* Setup times based on hospitality industry averages. Estera setup time may vary depending on your existing calendar and phone systems.
11FAQ
Frequently asked questions
Here are answers to the most common questions about how Estera works and how to get started.
Create your own agent now
3-minute setup. No code, no tech team required.