Estera Concierge
AI receptionist that answers on WhatsApp.
Estera Concierge is your AI WhatsApp receptionist - it replies to every inbound message in seconds, qualifies leads, books appointments, and follows up automatically. 24/7, no human needed.
What it does
Your best team member.
Always online.
When a customer messages you on WhatsApp, they expect an immediate reply. Estera Concierge delivers one - every time, at any hour. It understands context, handles complex requests, and knows when to involve your team.
“We get 80+ WhatsApp inquiries a day. Before Estera, half went unanswered after hours. Now every message gets a reply and 60% of bookings happen outside office hours.”
- Operations manager, boutique hotel group, Porto
How it works
Live in 3 minutes.
Set it up yourself.
Sign up, enter your business info, and connect your WhatsApp number. Your AI concierge is live in under 3 minutes - no calls with our team, no implementation waiting.
Create your account
Sign up in seconds. Enter your services, FAQs, pricing, and tone using the guided setup - no technical knowledge needed.
Connect your WhatsApp
Link your existing WhatsApp Business number. Takes 2 minutes, no technical knowledge required. Connect your Google Calendar to enable automatic bookings.
Every message is handled
Your WhatsApp number is connected. From day one, Estera answers every message, books every appointment, and keeps your team focused.
See it in action
Watch Estera Concierge
handle a real WhatsApp inquiry.
A real client inquiry on WhatsApp for a law firm, qualified and booked into a consultation by Estera Concierge, no script, no actor, just the AI doing the job.
Industries
Different industries. Same AI.
Wherever customers have questions at any hour, Estera answers. Configured for your industry, ready in 3 minutes.
Real estate
Hotels & hospitality
Restaurants & food
Medical practices
+ many more (law firms, travel agencies, salons, auto centers, etc.)
Comparison
Estera Concierge vs.
The Alternatives
A human team can't be everywhere at once. Basic chatbots frustrate customers. Estera Concierge combines the speed of automation with the fluency of a trained team member.
| Estera Concierge | Human Team | Basic Chatbot | |
|---|---|---|---|
| Response time | < 5 seconds | Minutes to hours | Instant but rigid |
| Available 24/7 | Always | Office hours only | Yes |
| Handles complex questions | Yes | Yes | No |
| Books appointments | Automatic | Manual | Rarely |
| Simultaneous conversations | Unlimited | 1–2 at a time | Unlimited |
| Qualifies leads | Yes | Yes, inconsistently | No |
| Escalates to humans | Intelligently | N/A | Rarely |
| Monthly cost | from €49/month | €2,500–4,000+/mo | Varies (limited ROI) |
* Staff costs based on UK/EU industry averages including employer taxes. Estera Concierge plans start from €49/month.
FAQ
Questions about
Estera Concierge
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.